FAQ

Any questions that come up during the integration process to be added here, and also questions that we anticipate partners might have.

How do I get an access token?

You can obtain an access token by following the steps outlined in our Authentication Guide.

Which flow should I follow for my integration?

The flow you should follow depends on your specific use case and the level of control you want over the user pairing and purchase processes. Contact our team to decide which flow is best for you

Can I use the single-use activation link in the API-based flow?

No, the single-use activation link is designed for a different flow. If you are using the API-based flow, you should follow the User Pairing Guide and Purchase Guide to manage user pairing and purchases.

How can I cancel a purchase when using the single-use activation link?

You will need to use the API for cancelling a purchase in both flows, the single-use activation link and the API-based flow. Refer to our Cancellation Guide for detailed instructions on how to cancel a purchase.

Why do I need to send the user to the onboarding process?

The onboarding process is essential for new subscribers to give them access to the purchased product immediately after the purchase is created. This process is designed to provide a seamless experience for the user, ensuring they can access the product without any additional steps.